FAQ
Most frequent questions and answers
GENERAL FAQ
Every track you can find on the platform was composed by Alex-Productions.
We are the creators of all the songs, if there is any problem with the content id, we will be able to help you as soon as possible.
LICENSES
Yes, you can cancel your subscription whenever you want. In case you have any other questions about this, please don’t hesitate to contact us by e-mail at: info@onsound.eu
Unfortunately this is a problem that happens very often especially with Instagram and Facebook. If you have any copyright issues please contact us here: info@onsound.eu
NO! this obviously refers to those who have a subscription not for those who buy the license. If the subscription is canceled, it is no longer possible to continue creating content with the downloaded tracks. The contents can be made and published in the period in which you are registered, when the subscription ends it is no longer possible to use them. For content already published there is no problem.